Categories: PUA

How to remove “PUP.Optional.Softcnapp”?

The PUP.Optional.Softcnapp is considered dangerous by lots of security experts. When this infection is active, you may notice unwanted processes in Task Manager list. In this case, it is adviced to scan your computer with GridinSoft Anti-Malware.

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Removing PC viruses manually may take hours and may damage your PC in the process. We recommend using GridinSoft Anti-Malware for virus removal. Allows to complete scan and cure your PC during the trial period.
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What PUP.Optional.Softcnapp virus can do?

  • Presents an Authenticode digital signature
  • Repeatedly searches for a not-found process, may want to run with startbrowser=1 option
  • Unconventionial binary language: Chinese (Simplified)
  • Unconventionial language used in binary resources: Chinese (Simplified)
  • Queries information on disks, possibly for anti-virtualization
  • Network activity contains more than one unique useragent.
  • Attempts to modify proxy settings

Related domains:

api.ip138.com
dwoncdn.xiald.com
down.xiald.com
dwoncdn2.xiald.com
www.9973.com
xzqtj.xiald.com

How to determine PUP.Optional.Softcnapp?


File Info:

crc32: A871DABDmd5: 5ef2ab06dd30706f49fab71e814f8183name: apk___u00199295_193_870482.exesha1: b103f9c2e4d8a40c34c432946702d8165b26901asha256: d1dafc97c65c5d29235c3635a7f1ffe1bd8f32c12e75180954be2938558d18c2sha512: ffc8b0b2b658d7cbb55079dc97922f833ce07bb64a4f46ca710ebcbf1e1d687963882b7272b23ce009d282771bc1b041e780626c9137fd356e7b7a1ebb7c187assdeep: 49152:4Jz9BBklwi4oXf2lVfw3MHaK9YtF/bHJO3RTGh:gBB0ws2LfzHaKmMMtype: PE32 executable (GUI) Intel 80386, for MS Windows

Version Info:

LegalCopyright: Copyright (C) 2018InternalName: x9ad8x901fx4e0bx8f7dx5668FileVersion: 1.5.8.19123CompanyName: x9ad8x901fx4e0bx8f7dx5668ProductName: x9ad8x901fx4e0bx8f7dx5668ProductVersion: 1,5,8,19123FileDescription: x9ad8x901fx4e0bx8f7dx5668OriginalFilename: Install.exeTranslation: 0x0804 0x04b0

PUP.Optional.Softcnapp also known as:

MicroWorld-eScan Gen:Variant.Ulise.93227
McAfee PUP-XJH-QB
Cylance Unsafe
VIPRE Trojan.Win32.Generic!BT
Sangfor Malware
K7AntiVirus Adware ( 004d9e2c1 )
BitDefender Gen:Variant.Ulise.93227
K7GW Adware ( 004d9e2c1 )
Invincea heuristic
Symantec ML.Attribute.HighConfidence
ESET-NOD32 a variant of Win32/Softcnapp.J potentially unwanted
APEX Malicious
GData Gen:Variant.Ulise.93227
Kaspersky not-a-virus:AdWare.Win32.Agent.xxyqqy
Alibaba AdWare:Win32/Softcnapp.70e124d5
NANO-Antivirus Riskware.Win32.Softcnapp.grzwhi
ViRobot Adware.Softcnapp.2206120.A
Avast Win32:AdwareX-gen [Adw]
Tencent Malware.Win32.Gencirc.10b88fde
Endgame malicious (high confidence)
Emsisoft Gen:Variant.Ulise.93227 (B)
Comodo Malware@#2w32pnkzembsn
DrWeb Adware.Softcnapp.119
Zillya Adware.Agent.Win32.147488
TrendMicro TROJ_FRS.VSNTLH19
McAfee-GW-Edition PUP-XJH-QB
MaxSecure Trojan.Malware.74728229.susgen
FireEye Gen:Variant.Ulise.93227
Sophos Generic PUA LB (PUA)
Cyren W32/Trojan.DEQC-6345
Jiangmin Adware.Agent.alqp
Webroot W32.Adware.Gen
Arcabit Trojan.Ulise.D16C2B
AegisLab Adware.Win32.Agent.2!c
ZoneAlarm not-a-virus:AdWare.Win32.Agent.xxyqqy
Microsoft PUA:Win32/CoinMiner
AhnLab-V3 PUP/Win32.Softcnapp.R306983
ALYac Gen:Variant.Ulise.93227
MAX malware (ai score=99)
VBA32 BScope.Adware.Puwaders
Malwarebytes PUP.Optional.Softcnapp
TrendMicro-HouseCall TROJ_FRS.VSNTLH19
Rising Adware.Downloader!1.BBEC (CLOUD)
Yandex PUA.Agent!
SentinelOne DFI – Suspicious PE
eGambit Unsafe.AI_Score_82%
Fortinet Riskware/Softcnapp
Ad-Aware Gen:Variant.Ulise.93227
AVG Win32:AdwareX-gen [Adw]
Panda Trj/Genetic.gen
CrowdStrike win/malicious_confidence_60% (D)

How to remove PUP.Optional.Softcnapp?

  • Download and install GridinSoft Anti-Malware.
  • Open GridinSoft Anti-Malware and perform a “Standard scan“.
  • Move to quarantine” all items.
  • Open “Tools” tab – Press “Reset Browser Settings“.
  • Select proper browser and options – Click “Reset”.
  • Restart your computer.
Paul Valéry

I'm a cyber security analyst and data science expert with 5+ years of experience with security software contractors.

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