Categories: Malware

Win32/eSupportUndelete.A potentially unwanted removal guide

The Win32/eSupportUndelete.A potentially unwanted is considered dangerous by lots of security experts. When this infection is active, you may notice unwanted processes in Task Manager list. In this case, it is adviced to scan your computer with GridinSoft Anti-Malware.

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Removing PC viruses manually may take hours and may damage your PC in the process. We recommend using GridinSoft Anti-Malware for virus removal. Allows to complete scan and cure your PC during the trial period.
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What Win32/eSupportUndelete.A potentially unwanted virus can do?

  • Sample contains Overlay data
  • Unconventionial language used in binary resources: Arabic (Oman)
  • The binary contains an unknown PE section name indicative of packing
  • The binary likely contains encrypted or compressed data.
  • Authenticode signature is invalid
  • Anomalous binary characteristics
  • Yara rule detections observed from a process memory dump/dropped files/CAPE

How to determine Win32/eSupportUndelete.A potentially unwanted?


File Info:

name: 913BE813EDD29E684773.mlwpath: /opt/CAPEv2/storage/binaries/bf1dcba073162db2f78c43ed7d3a46719e283983f8da02d5511a3b32b9427f83crc32: B4EA9B80md5: 913be813edd29e6847735bbd44b8e4b0sha1: 292c844e2e4bf1512c6b33544dd52b09b1979a5csha256: bf1dcba073162db2f78c43ed7d3a46719e283983f8da02d5511a3b32b9427f83sha512: cff186424dfb69d974115e1783263d4bfa07473045aee67454916b148f38d647a5b997d5406408c6fd3cbea3c5610ce048a11370b59fa004c31ac2edacea6ebfssdeep: 49152:LwhejNQcHkteEpszThjvwlgBdKK3Gi3jvmXwrj5crLfCQc5fmT/TCFDfr65SUt5p:LwhUQKktFpohjt9js7CQ0hFTOzODwZtype: PE32 executable (GUI) Intel 80386, for MS Windowstlsh: T17026BF25B7818433D0732A789C17CAD4696A7F202E39955B3BE51F1C2F396833A293D7sha3_384: ab72ec1c19ad3a51a0d58ff5eeba90cc5ebe50579eb060f063a605ac4c6ac5edff7c37860954089bfc4efb08f5e573d6ep_bytes: 558bec83c4ec53565733c08945ecb81ctimestamp: 2018-10-10 18:49:09

Version Info:

CompanyName: Copyright © 2008-2009 Phoenix Technologies • All Rights ReservedFileDescription: FileVersion: 2.0.8.227InternalName: LegalCopyright: LegalTrademarks: OriginalFilename: ProductName: UndeletePlus™ProductVersion: 1.0.0.0Comments: http://undelete-plus.comTranslation: 0x0407 0x04e4

Win32/eSupportUndelete.A potentially unwanted also known as:

Bkav W32.AIDetectMalware
MicroWorld-eScan Trojan.GenericKD.68659127
FireEye Trojan.GenericKD.68659127
VIPRE Trojan.GenericKD.68659127
Cyren W32/ABApplication.NYMB-6208
ESET-NOD32 a variant of Win32/eSupportUndelete.A potentially unwanted
TrendMicro-HouseCall TROJ_GEN.R002H09HG23
Avast Win32:Malware-gen
BitDefender Trojan.GenericKD.68659127
McAfee-GW-Edition Artemis
Emsisoft Trojan.GenericKD.68659127 (B)
GData Trojan.GenericKD.68659127
Antiy-AVL GrayWare/Win32.eSupportUndelete
Google Detected
VBA32 BScope.Adware.Presenoker
MAX malware (ai score=80)
Cylance unsafe
Rising Trojan.Generic@AI.100 (RDML:mptv6AxWD8WuZc0J/fExYA)
MaxSecure Trojan.Malware.215827932.susgen
Fortinet Riskware/eSupportUndelete
AVG Win32:Malware-gen
DeepInstinct MALICIOUS

How to remove Win32/eSupportUndelete.A potentially unwanted?

  • Download and install GridinSoft Anti-Malware.
  • Open GridinSoft Anti-Malware and perform a “Standard scan“.
  • Move to quarantine” all items.
  • Open “Tools” tab – Press “Reset Browser Settings“.
  • Select proper browser and options – Click “Reset”.
  • Restart your computer.
Paul Valéry

I'm a cyber security analyst and data science expert with 5+ years of experience with security software contractors.

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