Categories: Malware

About “Application.RemoteUtils.1” infection

The Application.RemoteUtils.1 is considered dangerous by lots of security experts. When this infection is active, you may notice unwanted processes in Task Manager list. In this case, it is adviced to scan your computer with GridinSoft Anti-Malware.

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What Application.RemoteUtils.1 virus can do?

  • At least one process apparently crashed during execution
  • Creates RWX memory
  • Possible date expiration check, exits too soon after checking local time
  • Expresses interest in specific running processes
  • Reads data out of its own binary image
  • A process created a hidden window
  • Drops a binary and executes it
  • Unconventionial language used in binary resources: Russian
  • The binary likely contains encrypted or compressed data.
  • Uses Windows utilities for basic functionality
  • Attempts to repeatedly call a single API many times in order to delay analysis time
  • Checks the CPU name from registry, possibly for anti-virtualization
  • Collects information to fingerprint the system
  • Anomalous binary characteristics

How to determine Application.RemoteUtils.1?


File Info:

crc32: 5D69C27Emd5: 2f9dffa0fbcf7f0a855f8b06095feb55name: instantsupport.exesha1: aac7d466f910a0f7faa13ef06b9f48fe185f4b2csha256: 380a0d5b3d5ae9eb9a53cf5bb4fe1737de62020e4f0ec5f56ee601bf8a884d1bsha512: 22fec64fd0cda26b74d3da4fe92b69bd29e77200f8eb82bae658f7e442d09e365c17af215634fcda497a85db36c7f9aa0dad7de551351090f6509ed1f0e2d10bssdeep: 196608:8+oCQEZSkSBVTQ1CRV/ZZVSMaJOiNfmyqf5BjCJOJSc8:8sQEZS21CR/8NuZ5BeJACtype: PE32 executable (GUI) Intel 80386, for MS Windows

Version Info:

LegalCopyright: Copyright xa9 2017 Remote Utilities LLC. All rights reserved.InternalName: FileVersion: 6.7CompanyName: Remote Utilities LLCPrivateBuild: ProductName: Remote UtilitiesProductVersion: 6.7FileDescription: Remote UtilitiesOriginalFilename: Remote UtilitiesTranslation: 0x0000 0x04b0

Application.RemoteUtils.1 also known as:

McAfee Artemis!2F9DFFA0FBCF
VIPRE Trojan.Win32.Generic!BT
Sangfor Malware
K7AntiVirus Unwanted-Program ( 005442fc1 )
BitDefender Gen:Variant.Application.RemoteUtils.1
K7GW Unwanted-Program ( 005442fc1 )
Cybereason malicious.0fbcf7
Invincea heuristic
GData Gen:Variant.Application.RemoteUtils.1 (2x)
Kaspersky not-a-virus:HEUR:RemoteAdmin.Win32.Generic
Alibaba RiskWare:Win32/RemoteUtilities.233abb3e
AegisLab Riskware.Win32.Generic.1!c
Rising Trojan.Generic@ML.92 (RDML:jys4+wzhNzOPu2vcdC1BUQ)
Endgame malicious (high confidence)
Sophos Remote Utilities RMS (PUA)
F-Secure Heuristic.HEUR/AGEN.1037282
TrendMicro PUA.Win32.RemoteAdmin.AA.component
McAfee-GW-Edition BehavesLike.Win32.BadFile.vc
FireEye Generic.mg.2f9dffa0fbcf7f0a
Emsisoft Gen:Variant.Application.RemoteUtils.1 (B)
Webroot W32.Malware.Gen
Avira HEUR/AGEN.1037282
Antiy-AVL RiskWare[RemoteAdmin]/Win32.Agent
Arcabit Trojan.Application.RemoteUtils.1
ZoneAlarm not-a-virus:HEUR:RemoteAdmin.Win32.Generic
MAX malware (ai score=88)
Cylance Unsafe
ESET-NOD32 a variant of Win32/RemoteAdmin.RemoteUtilities.U potentially unsafe
TrendMicro-HouseCall PUA.Win32.RemoteAdmin.AA.component
SentinelOne DFI – Suspicious PE
Fortinet Riskware/Generic
Paloalto generic.ml
Qihoo-360 Win32/Virus.RemoteAdmin.af5

How to remove Application.RemoteUtils.1?

  • Download and install GridinSoft Anti-Malware.
  • Open GridinSoft Anti-Malware and perform a “Standard scan“.
  • Move to quarantine” all items.
  • Open “Tools” tab – Press “Reset Browser Settings“.
  • Select proper browser and options – Click “Reset”.
  • Restart your computer.
Paul Valéry

I'm a cyber security analyst and data science expert with 5+ years of experience with security software contractors.

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