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MSIL/FakeSupport.CE removal tips

Malware Removal

The MSIL/FakeSupport.CE is considered dangerous by lots of security experts. When this infection is active, you may notice unwanted processes in Task Manager list. In this case, it is adviced to scan your computer with GridinSoft Anti-Malware.

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What MSIL/FakeSupport.CE virus can do?

  • SetUnhandledExceptionFilter detected (possible anti-debug)
  • Creates RWX memory
  • Guard pages use detected – possible anti-debugging.
  • Dynamic (imported) function loading detected
  • Enumerates the modules from a process (may be used to locate base addresses in process injection)
  • CAPE extracted potentially suspicious content
  • The binary contains an unknown PE section name indicative of packing
  • Authenticode signature is invalid
  • Network activity detected but not expressed in API logs

How to determine MSIL/FakeSupport.CE?


File Info:

name: CFC645772F5A9CA6FFAC.mlw
path: /opt/CAPEv2/storage/binaries/d709ab37bcec5b35bf79712d78b0f2239b440be6f59ad964a7632e026ea243ee
crc32: 77790565
md5: cfc645772f5a9ca6ffacdfd81032b5c7
sha1: bf64cf988cdb392619ff62b3c0d32c644c7b8990
sha256: d709ab37bcec5b35bf79712d78b0f2239b440be6f59ad964a7632e026ea243ee
sha512: 8dfd7a25418737f740768951c7868018e24dc7345942c83d087ea29c17e9bfa494b5cb6e6d58754e9b9dbf3355bc947200d0486b529e430f641e6b70771aa619
ssdeep: 12288:sNOetOrsClXDKjxA+RQXnupSNh10kuv9DO5yj+0PWKu1lKPG1DXKPEacMaiOIKKa:Va8sClOAFxNGbj+BeO1Y3lOvZ/uM5
type: PE32 executable (GUI) Intel 80386, for MS Windows
tlsh: T188559D52E001C482DC556279CDA9DEF006227D7CED70A9EB30993E77B6B33C314696AE
sha3_384: f7f01d423fd73631fa3ad2925bd51cf0246a7191c5c8dc2de36cc7599b8d146c633ba36a816da77c3618d22ca1aabcc7
ep_bytes: ff250020400000000000000000000000
timestamp: 2018-03-09 22:22:14

Version Info:

Translation: 0x0000 0x04b0
Comments: Microsoft Sys32
CompanyName: Microsoft
FileDescription: system.dll
FileVersion: 1.0.0.0
InternalName: System.dll.exe
LegalCopyright: Copyright © 2018
OriginalFilename: System.dll.exe
ProductName: System.dll
ProductVersion: 1.0.0.0
Assembly Version: 1.0.0.0

MSIL/FakeSupport.CE also known as:

LionicTrojan.Win32.Generic.4!c
FireEyeGeneric.mg.cfc645772f5a9ca6
CylanceUnsafe
VIPRETrojan.Win32.Generic!BT
K7AntiVirusTrojan ( 0052ab631 )
AlibabaTrojan:MSIL/FakeSupport.aa7e0158
K7GWTrojan ( 0052ab631 )
CrowdStrikewin/malicious_confidence_100% (W)
SymantecML.Attribute.HighConfidence
ESET-NOD32a variant of MSIL/FakeSupport.CE
APEXMalicious
Paloaltogeneric.ml
KasperskyHEUR:Trojan.Win32.Generic
NANO-AntivirusTrojan.Win32.FakeSupport.eyxkvd
AvastWin32:Malware-gen
TencentWin32.Trojan.Generic.Tdpm
SophosMal/Generic-S
ComodoMalware@#16ym1zaf9ivp9
ZillyaTrojan.FakeSupport.Win32.242
TrendMicroTROJ_GEN.R002C0GIU21
McAfee-GW-EditionArtemis!Trojan
SentinelOneStatic AI – Malicious PE
AviraHEUR/AGEN.1103703
Antiy-AVLTrojan/Generic.ASMalwS.2500944
ViRobotTrojan.Win32.Z.Razy.1357312
MicrosoftBackdoor:Win32/Bladabindi!ml
CynetMalicious (score: 99)
AhnLab-V3Trojan/Win32.Agent.C2561700
McAfeeArtemis!CFC645772F5A
MAXmalware (ai score=95)
VBA32TScope.Trojan.MSIL
MalwarebytesTrojan.FakeSupport
TrendMicro-HouseCallTROJ_GEN.R002C0GIU21
YandexTrojan.Agent!JjDsE8k8mY8
IkarusTrojan.MSIL.Fakesupport
MaxSecureTrojan.Malware.300983.susgen
FortinetMSIL/FakeSupport.CE!tr
BitDefenderThetaGen:NN.ZemsilF.34294.sr0@aqk8Vob
AVGWin32:Malware-gen
PandaTrj/GdSda.A

How to remove MSIL/FakeSupport.CE?

MSIL/FakeSupport.CE removal tool
  • Download and install GridinSoft Anti-Malware.
  • Open GridinSoft Anti-Malware and perform a “Standard scan“.
  • Move to quarantine” all items.
  • Open “Tools” tab – Press “Reset Browser Settings“.
  • Select proper browser and options – Click “Reset”.
  • Restart your computer.

About the author

Paul Valéry

I'm a cyber security analyst and data science expert with 5+ years of experience with security software contractors.

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