Adware

SigAdware.Support.comInc (file analysis)

Malware Removal

The SigAdware.Support.comInc is considered dangerous by lots of security experts. When this infection is active, you may notice unwanted processes in Task Manager list. In this case, it is adviced to scan your computer with GridinSoft Anti-Malware.

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What SigAdware.Support.comInc virus can do?

  • Behavioural detection: Executable code extraction – unpacking
  • A file was accessed within the Public folder.
  • Sample contains Overlay data
  • Presents an Authenticode digital signature
  • Performs HTTP requests potentially not found in PCAP.
  • Reads data out of its own binary image
  • CAPE extracted potentially suspicious content
  • Drops a binary and executes it
  • The binary contains an unknown PE section name indicative of packing
  • Checks for the presence of known windows from debuggers and forensic tools
  • CAPE detected the embedded pe malware family
  • Checks the version of Bios, possibly for anti-virtualization
  • Attempts to modify proxy settings
  • Touches a file containing cookies, possibly for information gathering
  • Detected Armadillo packer using a known mutex
  • Detected Armadillo packer using a known registry key
  • Collects information to fingerprint the system
  • Yara detections observed in process dumps, payloads or dropped files

How to determine SigAdware.Support.comInc?


File Info:

name: 5017CB89E5D62D7AAA45.mlw
path: /opt/CAPEv2/storage/binaries/325ce8081456906c3dd8fd2db940bc0625edec28d9243f2915867f572d093e6a
crc32: 90CA60AB
md5: 5017cb89e5d62d7aaa4547aee034c24c
sha1: b1aff2a1e752c8088363d7a2a79a87f37e118e39
sha256: 325ce8081456906c3dd8fd2db940bc0625edec28d9243f2915867f572d093e6a
sha512: f78b223fd50af805e43de4384949d3dedd43695d2617ad515494addfff84ea58366ccdaa4d8265d71f978a8e43c1b6d4e9380c2b5649fabda3db0e01439cd9f6
ssdeep: 98304:7utmkhk70rIE/C5UzeAy6o6KCQTw35TcI6rlQHQP:itmkhk776oZTw39hEuHo
type: PE32 executable (GUI) Intel 80386, for MS Windows
tlsh: T143263356E5D1A63AC8E494B18C25AD3F9437F975CCA2383F3C6C8A8D755BED0104A723
sha3_384: b16a1d148b6885ed5a056413af8f0b827206bc0261a77e7c8ea01c905ae1671c5f5ad9f5672d708c89ad3acff5c2fb81
ep_bytes: 558bec83c4c453565733c08945f08945
timestamp: 1992-06-19 22:22:17

Version Info:

Comments: This installation was built with Inno Setup.
CompanyName: Support.com
FileDescription: ARO 2013
FileVersion: ARO 2013
LegalCopyright: © Support.com
ProductName: ARO 2013
ProductVersion: 8.0
Translation: 0x0000 0x04b0

SigAdware.Support.comInc also known as:

BkavW32.Common.9A876891
SkyhighArtemis
McAfeeArtemis!5017CB89E5D6
Cylanceunsafe
AlibabaAdWare:Win32/Systweak.91987ef2
ESET-NOD32a variant of Win32/Systweak.AB potentially unwanted
EmsisoftApplication.Toolbar (A)
GoogleDetected
F-SecurePotentialRisk.PUA/SearchProtect.AF
DrWebProgram.Unwanted.4910
SophosGeneric Reputation PUA (PUA)
IkarusPUA.Conduit
VaristW32/Conduit.B.gen!Eldorado
AviraPUA/SearchProtect.AF
Antiy-AVLTrojan[Downloader]/Win32.AdLoad.gen
MicrosoftPUAAdvertising:Win32/Conduit
XcitiumApplicUnwnt@#2wixeh2n83pcu
VBA32SigAdware.Support.comInc
MalwarebytesPUP.Optional.SysTweak
RisingAdware.Conduit!1.E09C (CLASSIC)
YandexPUA.Toolbar.Conduit!4cEMFjSFz8o
MaxSecureTrojan.Malware.7358525.susgen
FortinetRiskware/Agent
DeepInstinctMALICIOUS

How to remove SigAdware.Support.comInc?

SigAdware.Support.comInc removal tool
  • Download and install GridinSoft Anti-Malware.
  • Open GridinSoft Anti-Malware and perform a “Standard scan“.
  • Move to quarantine” all items.
  • Open “Tools” tab – Press “Reset Browser Settings“.
  • Select proper browser and options – Click “Reset”.
  • Restart your computer.

About the author

Paul Valéry

I'm a cyber security analyst and data science expert with 5+ years of experience with security software contractors.

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