Trojan

Should I remove “Trojan.TechSupportScam”?

Malware Removal

The Trojan.TechSupportScam is considered dangerous by lots of security experts. When this infection is active, you may notice unwanted processes in Task Manager list. In this case, it is adviced to scan your computer with GridinSoft Anti-Malware.

GridinSoft Anti-Malware

Gridinsoft Anti-Malware

Removing PC viruses manually may take hours and may damage your PC in the process. We recommend using GridinSoft Anti-Malware for virus removal. Allows to complete scan and cure your PC during the trial period.
6-day free trial available.

What Trojan.TechSupportScam virus can do?

  • Executable code extraction
  • Creates RWX memory
  • Network activity detected but not expressed in API logs

How to determine Trojan.TechSupportScam?


File Info:

crc32: 38226206
md5: f58f82096057618e0d0a191583a2e5f5
name: F58F82096057618E0D0A191583A2E5F5.mlw
sha1: a7e276e59a16928fd07cb6a0aff0072697f511cf
sha256: 5b540879a87b3c59d0fc0a90e85bcd4c86a6d70a9bf70d7b6bfa08ab236036d5
sha512: be5e031189b7e2df9a1cf657c21bce210d70781c891e2bb42ccc7205689ec377032e99f15c4e8c7313a3013a55bc7be8031007fa030edf4b7668a215e486f5a0
ssdeep: 3072:xXS+dIRXt3jPf/w0d9M293SkDY8ba3YX2PYaTEHFdwtUJ6lR5:x2lbf/w0d2293SkDm+HwaJ6lT
type: PE32 executable (GUI) Intel 80386 Mono/.Net assembly, for MS Windows

Version Info:

Translation: 0x0000 0x04b0
LegalCopyright: Copyright xa9 2017
Assembly Version: 1.0.0.0
InternalName: WindowsUpdate.exe
FileVersion: 1.0.0.0
CompanyName:
LegalTrademarks:
Comments:
ProductName: WindowsUpdate
ProductVersion: 1.0.0.0
FileDescription: WindowsUpdate
OriginalFilename: WindowsUpdate.exe

Trojan.TechSupportScam also known as:

Elasticmalicious (high confidence)
MicroWorld-eScanTrojan.GenericKD.5523268
FireEyeGeneric.mg.f58f82096057618e
CAT-QuickHealBackdoor.MSIL
McAfeeTrojan-FOUV!F58F82096057
CylanceUnsafe
VIPRETrojan.Win32.Generic!BT
SangforMalware
K7AntiVirusTrojan ( 005525511 )
BitDefenderTrojan.GenericKD.5523268
K7GWTrojan ( 005525511 )
Cybereasonmalicious.960576
SymantecML.Attribute.HighConfidence
APEXMalicious
AvastWin32:Malware-gen
ClamAVWin.Trojan.Ursu-6860469-0
KasperskyBackdoor.MSIL.SpyGate.kwh
NANO-AntivirusTrojan.Win32.SpyGate.eqnoxk
Ad-AwareTrojan.GenericKD.5523268
EmsisoftTrojan.GenericKD.5523268 (B)
ComodoMalware@#ys6vlzcl9wtk
F-SecureTrojan.TR/Dropper.Gen
McAfee-GW-EditionBehavesLike.Win32.Trojan.ch
SophosMal/Generic-S
IkarusTrojan.MSIL.Injector
JiangminBackdoor.MSIL.ecks
AviraTR/Dropper.Gen
MAXmalware (ai score=88)
Antiy-AVLTrojan[Backdoor]/MSIL.SpyGate
MicrosoftBackdoor:Win32/Bladabindi!ml
ArcabitTrojan.Generic.D544744
ZoneAlarmBackdoor.MSIL.SpyGate.kwh
GDataTrojan.GenericKD.5523268
CynetMalicious (score: 100)
AhnLab-V3Trojan/Win32.SpyGate.C2335870
BitDefenderThetaGen:NN.ZemsilF.34804.im3@aC64tOl
ALYacTrojan.GenericKD.5523268
VBA32Backdoor.MSIL.SpyGate
MalwarebytesTrojan.TechSupportScam
PandaTrj/GdSda.A
ESET-NOD32a variant of MSIL/Injector.IFO
TencentMalware.Win32.Gencirc.11498834
YandexTrojan.Injector!0UFg5U+A+mU
SentinelOneStatic AI – Malicious PE
MaxSecureTrojan.Malware.300983.susgen
FortinetMSIL/Generic.AP.103F2E!tr
AVGWin32:Malware-gen
Paloaltogeneric.ml
CrowdStrikewin/malicious_confidence_100% (D)
Qihoo-360Win32/Backdoor.Spy.876

How to remove Trojan.TechSupportScam?

Trojan.TechSupportScam removal tool
  • Download and install GridinSoft Anti-Malware.
  • Open GridinSoft Anti-Malware and perform a “Standard scan“.
  • Move to quarantine” all items.
  • Open “Tools” tab – Press “Reset Browser Settings“.
  • Select proper browser and options – Click “Reset”.
  • Restart your computer.

About the author

Paul Valéry

I'm a cyber security analyst and data science expert with 5+ years of experience with security software contractors.

Leave a Comment